Use This Killer Activity to Get Your Team Engaged in Customer Service

Tweet My head is still buzzing with ideas following the Disney event with Vance “The Disney Guy” Morris in Sydney on Saturday Nov 16th. Vance gave away the farm in his presentation and shared absolutely everthing he learnt and used during his ten…

Timid Team Members Have Empty Appointment Books

Tweet Are you frustrated when patients don’t re-book appointments, ignore team recommendations, and disappear before finishing their treatment programs? You know your team has the skills to help patients get the best outcomes, but their hands are tied if patients…

Natural Therapies, Pilates and Health Fund Rebates – the Writing is on the Wall

Tweet There is currently a lot of discussion in online forums regarding recent changes to the health fund coverage of some allied health services in Australia. The changes particularly apply to some health funds stopping  rebates for natural therapies such…