Tweet I can’t believe it is time for this email again – wow – how fast the years are passing. It only seems like yesterday I issued my yearly warning about the “Six Words of Death” you and your health…
This Front Desk Mistake Cost Me Thousands – Are You Making the Same Error?
Tweet In my years as a health business owner – I made every business mistake in the book – and some very valuable lessons were learnt the hard way. One of these lessons came as a result of the employment of a…
Big Lesson for All Health Business Owners from the Summit Experts -Don’t Miss This
Tweet My team have just finished dealing with the huge response to the the “World Physiotherapy and Physical Therapy Business Success Summit” and what an event it was. Over 2000 health professionals from around the world registered for and attended…
World Health Business Success Summit – Free Registration
Tweet The World Physiotherapy and Physical Therapy Business Success Summit has been a HUGE hit with a massive response so far. If for some reason have not yet registered – here are the details: The World Physiotherapy and Physical Therapy Business Success Summit is about helping you attract…
Why You Should Not Charge a Cancellation Fee in Health Care
Tweet In a recent post I wrote about the concept of “Continuity Income” and how to set up your business so you never have to charge a cancellation fee EVER again. If you missed this topic you can read it at…
Why Did’nt I Think of This?
Tweet I had the pleasure last week of hosting an audio interview with the co-creator of the “Ultimate Front Desk Training System” – Physiotherapist and health business owner – Mark Gillham. The interview is part of my Profit Club program…
More Front Desk Comments That Are Costing You Thousands – Never Say This!
Tweet More Front Desk Comments That are Costing You Thousands – Never Say This! With my beady marketing brain totally engaged in everything related to front desk team performance and scripting – I almost fell out of my chair over…
The 6 Words of Death This December – Stop Them Now
Tweet It is that time of year when I have to make my yearly plea to all health professionals to ensure the “Six Words of Death” do not come from the lips of you or your fellow employees this December.…