Tweet At one of my recent Australian seminars we were discussing the importance of team training – of both admin and therapy staff – when one attendee made this comment: “What is the point of training my team anyway –…
Guns’N’Roses Concert Update – Axl Rises
Tweet Well – well – well – it appears I have caused uproar at the “Guns N Roses” fan club – after my comments about not attending the Gunners show in Sydney – but praising the Bruce Springsteen concert the…
Attention Australian and UK Professionals – Who Else Wants More Profit in 2017?
Tweet What if in JUST 4 Hours you were given the Golden Keys to: – Increase profits – Boost staff engagement and productivity – Skyrocket practice efficiency – Reduce cancellations – Boost sales and show ups …and – Create a…
What to Say When Your Client Cancels Within the 24 Hour Notice Period
Tweet So you have a great cancellation policy set up in your health business. All clients know about the cancellation policy and all agree that you are going to charge them a cancellation fee – equal to the cost of…