I am currently reading a great book by best-selling leadership educator – John C Maxwell – titled “Failing Forward“.
This excellent resource was recommended to me by the co-founder of Gloria Jeans coffee franchise – Peter Irvine – who I recently had the pleasure of interviewing for my Profit Club program CD of the Month.
In his book – Maxwell talks about how we all need to turn mistakes into stepping stones for success and how we should always be learning from our mistakes – rather than worry about them and letting past failure slow us down from future success.
He points out that the major difference between average people and achieving people is their perception of and response to failure.
The achievers typically take responsibility for their failure, learn from the experience, understand that failure is just part of the success process, challenge outdated assumptions, take new risks and persevere.
Here are a couple of the biggest failures I have had in my business life – I am sure you can relate to some of them:
– Named my first clinic after myself – Paul G Wright Physiotherapy – dumb, dumb, dumb.
– Opened a single room clinic in a small gym with limited member exposure ( I closed this clinic in the first 3 months).
– Spent over $1000 on a great magazine advert that did not get one call or lead.
– Sacked a Physio because he did not follow the systems I had in place – then could not find a replacement – so I had to call him and offer him his job back – he declined – funny that.
– Hired a multitude of professionals who did not interview well – because I thought I could “train them up” – when in reality I just wanted to fill the positions as soon as I could. They failed to deliver and eventually left of were fired.
– I was even sacked from my first private practice physio position – it may have been due to the multi coloured “happy pants” I used to wear to work (I was in a body building stage and had no idea what I was thinking).
Do you get the picture?
We all fail in life and business – but the secret is to keep going and learning.
One great quote I read in John Maxwell’s book was that:
“People who never fail – take orders from those who do”.
I would love to hear the great failure stories from other health professionals out there – I am sure you have some great tales of errors, mishaps and mistakes.
Please add them to comments on this post.