Tweet A number of my private mentor clients are heavily into expansion mode. They are currently looking for new locations as well as seeking practices to acquire and re-brand using their own tried and tested business systems and protocols. During our research my…
Look in Front Not Behind to Build a Great Business and Life
Tweet I am not a huge reader or follower of inspirational quotes – however this came across my desk and i thought it had value. It simply said: “The life in front of you is more important than the life…
Are You Bothering Your Clients and Patients with Follow Up Phone Calls?
Tweet In a recent mentor session with a valued VIP mentor client I was going over the most effective scripts and strategies for contacting past patients. During the conversation she said something many health professionals think about when asked to make contact…
Why Do Many Insurance Clients Book More Sessions Than Private Paying Clients?
Tweet In a recent mentor session with one of my valued private clients we were speaking about Patient Visit Average (PVA) and how this key metric was different for each of the therapists in my clients business. Note – PVA is simply…
Why I Almost Got Sacked for My First Physio Job – Lessons from Saturdays Sales Event
Tweet In front of the sold out audience at last Saturdays “Sell Without Selling” event in Sydney with Steve Jensen – I shared a personal story about how I absolutely messed up on day one of my first job in private practice. There…
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