Missed Front Desk Admin Opportunities in Health Businesses?

I have been working hard over the past few weeks with my one on one coaching clients in the area of front desk and enquiry scripts – with great results.

This area has long been one of the biggest money leaks in business and needs to be a priority for all business owners.

I firmly believe that all health business owners must have a list of scripts that are used by all team members when confronted with the most common situations and enquiries.

Are You a Lecturer – Then Why Not?

I learnt very early in my business career the importance of lecturing, speaking and presenting as a means to promote my businesses and raise my profile.

There is nothing more powerful than to stand in front of an audience and give a presentation on your topic of expertise – even better if the lecture is half decent.

The good news is that even if you are not a polished speaker – with 50% of the population listing “public speaking” as their second biggest life fear – second only to “Death” – it is not hard to see why speakers are held in such high regard by most audiences.

I encourage all health professionals to get cracking and start delivering seminars, lectures and in-services as often as you can to whoever will listen.

Here are a couple of tips from someone who has been on the lecturing stage for most of my professional life –i.e. ME