ne of the things I like to do with my private coaching clients is to look closely at the words they use when outlining treatment plans and programs to their clients and patients.
This training helps them sound more professional, in control and confident – which ultimately increases the clients trust and helps all parties achieve a better outcome.
In one of my coaching sessions a client was delivering a practice treatment plan to me and said:
“You can also get this Swiss Ball if you like to do your exercises at home – it may help”
I stopped the session immediately and said “NO, NO, NO, NO “
What a wimpy, watered down, soft and unconfident statement.