Tweet I can’t believe it is time for this email again – wow – how fast the years are passing. It only seems like yesterday I issued my yearly warning about the “Six Words of Death” you and your health…
This Front Desk Mistake Cost Me Thousands – Are You Making the Same Error?
Tweet In my years as a health business owner – I made every business mistake in the book – and some very valuable lessons were learnt the hard way. One of these lessons came as a result of the employment of a…
Big Lesson for All Health Business Owners from the Summit Experts -Don’t Miss This
Tweet My team have just finished dealing with the huge response to the the “World Physiotherapy and Physical Therapy Business Success Summit” and what an event it was. Over 2000 health professionals from around the world registered for and attended…
What to Say When Your Client Cancels Within the 24 Hour Notice Period
Tweet So you have a great cancellation policy set up in your health business. All clients know about the cancellation policy and all agree that you are going to charge them a cancellation fee – equal to the cost of…
Why You Should Not Charge a Cancellation Fee in Health Care
Tweet In a recent post I wrote about the concept of “Continuity Income” and how to set up your business so you never have to charge a cancellation fee EVER again. If you missed this topic you can read it at…
Tis the Season to be “SMART” – Read This or Lose Thousands – Again
Tweet I send this message to health business owners every year at this time – but still hear many team members failing to follow this important direction. In case you are new to my email list or have forgotten the lesson from…