Tweet I am not a huge reader or follower of inspirational quotes – however this came across my desk and i thought it had value. It simply said: “The life in front of you is more important than the life…
Are You Bothering Your Clients and Patients with Follow Up Phone Calls?
Tweet In a recent mentor session with a valued VIP mentor client I was going over the most effective scripts and strategies for contacting past patients. During the conversation she said something many health professionals think about when asked to make contact…
Why Do Many Insurance Clients Book More Sessions Than Private Paying Clients?
Tweet In a recent mentor session with one of my valued private clients we were speaking about Patient Visit Average (PVA) and how this key metric was different for each of the therapists in my clients business. Note – PVA is simply…
Why I Almost Got Sacked for My First Physio Job – Lessons from Saturdays Sales Event
Tweet In front of the sold out audience at last Saturdays “Sell Without Selling” event in Sydney with Steve Jensen – I shared a personal story about how I absolutely messed up on day one of my first job in private practice. There…
Your Practice Can Book More Appointments By ….
Tweet Today’s business lessons is courtesy of the great Steve Jensen – who kindly let me share one of most recent articles. Hi Everyone – Steve Jensen here – thought you may enjoy this article on the fundamentals of health business sales and how…
Do You Even Need a Team in Your Health Business – Is There a Better Way?
Tweet In a recent Profit Club interview I had the absolute pleasure of speaking to USA based health professional Lisa Holland – where she shared her personal journey as a health business owner. Lisa – aka – “The Belly Guru” (love the…
Are You Being Negligent Regarding Your Patients Treatment Plans?
Tweet As part of my preparation for the “Sell Without Selling” event in Sydney on June 29th – I have been speaking to a lot of very high profile and well respected health providers about their personal thoughts on the…
The One Interview Question Which Predicts the Success of a New Therapist
Tweet There is no easy way to say it – interviewing health professionals and admin team members to work in your health business can be a pain. There is so much uncertainty in the interview process. Will the new team member fit in?…
Timid Team Members Have Empty Appointment Books
Tweet Are you frustrated when patients don’t re-book appointments, ignore team recommendations, and disappear before finishing their treatment programs? You know your team has the skills to help patients get the best outcomes, but their hands are tied if patients…
What to Say When You Are Asked – How Much is a Consultation?
Tweet I have been speaking a lot in my recent emails about how big an impact my good friend and sales mentor Steve Jensen has had on my business success. In one of my very early mentor sessions with Steve – nearly…
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